Privacy Notice for WalkerGrigsbyLaw.com

At Walker Grigsby Law, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Notice explains our practices regarding the personal information we collect through our website (WalkerGrigsbyLaw.com), our legal services, and our use of RingCentral for telephony and text messaging services. 

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address when you contact us, request legal services, or opt into communications.

Communication Data: Call details (e.g., time, duration, source, and destination numbers) and text message content when you interact with us via RingCentral’s telephony and SMS services.

Website Data: IP address, browser type, and usage data collected via cookies or similar technologies when you visit our website (see our Cookies Policy for details).

Client Information: Information provided during the course of legal representation, such as case details or documents, which may include sensitive personal data.

How We Collect Information

We collect information:

Directly from you when you submit it via our website contact form, phone calls, emails, or text messages.

Automatically through website analytics and RingCentral’s communication tools.

From third parties, such as referrals, only when legally permitted and with your consent where required.

How We Use Your Information

We use your personal information to:

Provide legal services and respond to your inquiries.

Communicate with you via phone calls, emails, or text messages using RingCentral’s services.

Send appointment reminders, updates, or promotional messages (with your consent where required).

Improve our website and services through analytics.

Comply with legal obligations, such as record-keeping or responding to lawful requests from authorities.

Text Messaging (SMS) Consent

If you opt into receiving text messages from Walker Grigsby Law (e.g., for appointment reminders or case updates), we will:

Obtain your explicit consent before sending promotional, marketing, or informational texts.

Use your phone number solely for the purposes you’ve agreed to and not share it with third parties for marketing purposes.

Provide clear opt-out instructions in each message (e.g., reply “STOP” to unsubscribe).

To opt in, you may check the SMS consent box on our website form or provide verbal/written consent. Message frequency varies, and message and data rates may apply depending on your carrier. For help, reply “HELP” to any message. View our full SMS terms in our Terms of Service (#).

Sharing Your Information

We do not sell your personal information. We may share it:

With RingCentral, our telephony and SMS provider, to facilitate communications (subject to their Privacy Notice at www.ringcentral.com/legal/privacy-notice.html).

With trusted service providers (e.g., IT support) who are bound by confidentiality agreements.

When required by law, such as in response to a court order or law enforcement request.

With your consent, such as sharing with co-counsel or third parties relevant to your case.

How We Protect Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.

Opt out of marketing communications or text messages.

Lodge a complaint with a supervisory authority if you believe we’ve mishandled your data.

To exercise these rights, contact us at [insert email/phone]. We will respond within the timeframes required by law.

How Long We Retain Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Notice, meet legal obligations (e.g., retaining client files as required by law), or resolve disputes, unless a longer period is permitted by law.

Third-Party Links

Our website may link to third-party sites (e.g., RingCentral). We are not responsible for their privacy practices. Please review their policies before providing information.

Changes to This Notice

We may update this Privacy Notice periodically. Changes will be posted here with an updated effective date. For significant changes, we’ll notify you via email or a website announcement.

Contact Us

If you have questions about this Privacy Notice or our practices, please reach out:

Walker Grigsby Law

3501 Westfield Rd, Ste 202

Westfield, IN 46062

Email: walkergrigsbylaw@gmail.com

Phone: (317)  720-1427